What does your brand say about you?

So much is written these days about branding and what to do and what not to do. There are far too many "experts“ and "gurus“ promoting their guaranteed formulas for success when it comes to how you should market yourself, your product or service.

For me, the one thing that stands out above all else is you simply have to be SINCERE.

Those that know me well, know I spend a lot of time on Twitter and that's because I really enjoy it. I often sing it's praises as it has given me an opportunity to connect with talented, genuine and helpful tweeps around the world.

Anyhow, I started tweeting in July 2008 and rather than opting for an avatar (icon/picture) of myself which is standard, I chose an unconventional "brand“ hoping to highlight at first glimpse my sense of humour, and setting the tone for tweets to come! Observe Exhibit A. I was happy with this avatar until recently, when I got bored and felt I needed a makeover of sorts. I also felt that tongue-in-cheek pic no longer represented me, as I'd grown so much over the past year.

Enter Exhibit B. I'll admit, I was a bit apprehensive about changing my avatar, and concerned about possible fallout resulting in masses of unfollows. As it turned out, I needn't have worried, as I had totally underestimated my audience! ;)

What had happened over time is a lot of my followers/friends on Twitter had started to get to know the real ME via my tweets, so when I changed over to Wonder Woman, the majority actually said this was more suitable. Go figure!


This leads me to my point - really put some thought into how you want to be perceived and about what sort of messages your "brand“ is sending out there as once it's done, it can be difficult to change without compromising your credibility or alienating your "public". I think the reason why my new avatar was embraced was because it was perceived in the manner in which it was chosen: as sincere.

When I chose Wonder Woman it was about empowerment, positivity and helpfulness with a dash of nostalgia. So many strong messages in 1 small avatar, but it can make a BIG difference, and this has been reflected in my followers increasing drastically much to my surprise. This honestly wasn't my intention as I have a hard enough time enticing interaction from my existing followers, let alone new ones!!


Now I'm not by any means a self-proclaimed Twitter expert, but here are my Top Ten Twitter Tips which work for me, and can also apply to any online social media or networking scenario:

1. Be yourself. No one is more qualified to do that than YOU!

2. Twitter is not a spectator sport - you want more followers? Interact with the ones you got!

3. Tweet the way you speak. It comes across as more relaxed and authentic, and tweeps will relate to you more

4. Retweet it and they will come! But only if you really mean it

5. Be consistent with your online "persona“. Phoneys and wannabes need not apply

6. If you put a link in your tweet, please give at least a tiny clue to what it's about

7. Don't believe the hype about all those big guns with their trillion followers. Quality over quantity wins everytime!

8. If you're a spammer, nobody cares ---> REALLY! We don't want or need your rubbish polluting our twitterverse


9. Just enjoy yourself and that will reflect in your follower numbers

10. Twitter is definitely not one size fits all – you either get it or you don't

Tweet ya later!

Alex
Free Smiley Face Courtesy of www.FreeSmileys.org

Taking care of business (TCB)

It often amuses me that even with free access to so much information via the net and media, those that have even heard of the term "Virtual Assistant" (VA) think of it as simply a "typist“. Whilst it is true most VAs do word processing, it is only one of the many diverse services available.

So I thought I'd clarify by detailing some specific tasks I have performed for my clients that have made their business run more effectively.


Streamlining business processes – You know you're just not working to your full capacity and you're tired of the long hours and weekends. Let me find new ways of organising your business saving you time and money.

Calendar management – If you find it difficult to juggle your responsibilities, let me manage your appointments, reminders and make sure you stay on top of your daily tasklist.

Organise travel & accommodation – For that next important business trip I can locate the cheapest flights, transfers and appropriate accommodation so you can stay focused on your work.

Contact list management – All of your vital contacts are scattered everywhere – notes, emails, address books, diaries, your mobile and even in your memory. Let me centralise them all and ensure your business lists stays up to date. I can also assist with obtaining new prospects.

Networking & Social Media – We all know some form of networking is essential to your business and that social media has now taken over cyberpsace, but just where do you start? I can give you ideas and even manage your schedule to ensure you are best utilising your networking time.

Managing email – Your inbox is a daily nightmare, taking up most of your mornings to sort through. As your Personal Assistant (PA), I can gain access your network and respond on your behalf, monitoring your incoming and outgoing emails freeing up your time.

Brainstorming ideas & weekly review – You've simply run out of steam and ideas for your business. Would you benefit from regular brainstorming sessions? Also, I could help you organise a timeline and make sure you stay on track of your goals with a weekly review.

Online research & factfinding – From products and services, to competitors or even industy research. Why spend countless hours online when you've got better things you need to be concentrating on?

Proofreading & editing documents – You've been working on that important proposal for weeks and still feel it's not quite there. I can provide a fresh perspective,
suggestions and format the document professionally.

Client billing or personal payments – A necessary evil! Quit being behind in your billing or even your personal bills and have me organise your payments.


DTP & Presentations – Let me assist with designing a new brochure, business logo or creating a powerpoint presentation.

Marketing & Promotions – Do you need assistance in a general Mark
eting plan and promotional activities? Let me oversee this important aspect of your business.

The most important benefit clients receive from a Virtual Assistant is having an experienced person available to you who has your best interests at heart, taking the initiative and staying one step ahead of you at all times.

Many business owners are simply too overwhelmed keeping all their plates continuously spinning, and this is when you need a Virtual Assistant the most. An extra pair of reliable hands ensuring none of those precious plates break, shattering your business' potential.

Alex
Free Smileys & Emoticons at Clip Art Of.com

Tinychat

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